Managed IT Services
24/7/365 Service Desk
Live support for your staff and your IT team, staffed around the clock across all six Canadian time zones. Tiered escalation, defined response targets, and on-site dispatch when remote resolution isn't enough.
Remote Monitoring & Management
Continuous monitoring across servers, network devices, and endpoints at every site. We work from alerts, not phone calls — most issues are handled before anyone notices.
Patch Management
Scheduled, tested patching across your entire fleet with maintenance windows that respect your operating hours in each region. Compliance reporting included.
Endpoint Security
Managed endpoint detection and response, policy enforcement, encryption, and reporting. Consistent security posture across every device in every location.
Backup & Continuity
Managed backup with tested restores and documented recovery procedures, with Canadian data residency where you need it. Site-level continuity planning for locations that can't afford downtime.
Vendor Management
We manage your carriers, hardware vendors, and software providers on your behalf — including the escalations, the renewals, and the calls nobody wants to make.
Not sure which of these you need?
Most of our clients start with one service line and expand. Send us your footprint and your current setup, and we'll tell you honestly where the gaps are.
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